1. Introduction

SN WHITE HOSTING is the trade name of SN SOLUTIONS LLC, headquartered at 1209 Mountain Road Pl NE, STE N, Albuquerque, New Mexico, 87110, United States, EIN: 32-0817400 (hereinafter “SN WHITE HOSTING,” “we,” or “our”).

We provide shared hosting, WordPress hosting, VPS, dedicated servers, and domain registration services, as well as related products and services.

The privacy and security of our customers is a top priority. We process and protect personal data in accordance with U.S. law and, for customers in the European Union, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

When this Policy refers to “you” or “user,” it means any person who uses our services, visits our website snwhitehosting.com, or communicates with us.

For any inquiries about this policy or about the processing of your data, you can contact us at:
privacy@snwhitehosting.com

---

2. General Data Processing Principles

We process your personal data in accordance with the following principles:

• Lawfulness, fairness, and transparency: always with a legal basis and in a clear manner.
• Purpose limitation: we collect data only for specific and legitimate purposes.
• Data minimization: we process only the data strictly necessary.
• Accuracy: we keep your data updated.
• Storage limitation: we do not keep your data longer than necessary.
• Integrity and confidentiality: we protect your data from unauthorized access or accidental loss.

All information is treated as strictly confidential, and only authorized personnel have access to it.

---

3. Information We Collect

3.1. Information you provide

We collect personal data when you:

• Register on our website and create an account.
• Purchase one of our services.
• Request technical support.
• Contact us via any channel (email, ticket, chat).
• Participate in promotions or surveys.

This data may include:

• Full name.
• Email address.
• Postal address.
• Phone number.
• Billing and payment details (processed via secure gateways; we do not store full card details).
• Identity documents (only when required for domain registration).

---

3.2. Information collected automatically

When you access snwhitehosting.com or use our services, we collect:

• IP address.
• Browser type and version.
• Operating system.
• Date, time, and duration of the connection.
• Activity logs related to the use of our services.

We use cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for more details.

---

3.3. Domain registration information

For domain name registration, we process personal data as part of the WHOIS process required by ICANN international regulations.
This processing is carried out by Soluciones Corporativas IP, SL exclusively for the purpose of managing the registration, renewal, or transfer of domains.

---

4. How We Use Your Data

We use your data to:

• Provide, manage, and bill our services.
• Set up your account and manage access to the client area.
• Comply with legal obligations (including tax regulations and ICANN rules).
• Communicate with you about updates, incidents, or service changes.
• Improve our services and perform statistical analysis.
• Prevent fraud and ensure infrastructure security.

---

5. Legal Basis for Processing

We process your data based on:

• Contract performance: when necessary to provide our services.
• Legal obligation: when required by applicable law.
• Consent: for marketing or non-essential communications.
• Legitimate interest: for continuous service improvement and abuse prevention.

---

6. Data Retention

We retain your data for as long as necessary to fulfill the processing purpose and our legal obligations.
In case of account closure:

• Personal data will be anonymized or deleted within a maximum of 30 days, unless otherwise required by law.
• Data related to domains will be retained as required by ICANN and the provider Soluciones Corporativas IP, SL.

---

7. Data Transfers

We may transfer data to third parties only when:

• Necessary for service provision (e.g., domain registration with Soluciones Corporativas IP, SL).
• Required by law.
• We have your explicit consent.

For international transfers outside the U.S. or EU, we apply European Commission-approved standard contractual clauses.

---

8. Data Security

We implement technical and organizational measures to protect your data, including:

• SSL/TLS encryption for all communications.
• Restricted access control.
• Automatic daily backups (incremental from Monday to Saturday and full backups on Sundays at 03:00 AM).

---

9. User Rights

You may:

• Access your data.
• Correct inaccurate data.
• Request deletion.
• Restrict or object to processing.
• Request data portability.

You can exercise these rights by contacting: privacy@snwhitehosting.com

---

10. Policy Changes

We may modify this policy at any time. We will notify changes 15 days in advance before they take effect, unless a different period is required by law.

---

11. Contact

SN WHITE HOSTING – SN SOLUTIONS LLC
1209 Mountain Road Pl NE, STE N, Albuquerque, NM, 87110, USA
privacy@snwhitehosting.com