1. Purpose of the Document

This overview provides a consolidated summary of the main policies and legal agreements governing the use of SN WHITE HOSTING™, operated by SN SOLUTIONS LLC.
This document does not replace the full agreements but offers clients a quick reference to understand where each policy applies and how to access them.

2. Core Policies

• Política de Privacidad
  Explains how we collect, use, protect, and share client and user personal data.

• Política de Cookies
  Details the use of cookies and similar technologies on our website.

• Data Processing Addendum (DPA)
  Specifies the conditions under which we process personal data on behalf of clients, in compliance with the GDPR.

• Condiciones Generales de Servicio (CGS)
  Define the general legal terms applicable to all services we provide.

• Condiciones específicas del servicio (STS)
  Outline additional conditions for each type of service (shared hosting, VPS, dedicated servers, domains, etc.).

• Acuerdo de Nivel de Servicio (SLA)
  Guarantees a minimum service availability of 99.95% and defines compensation procedures in case of breach.

• Política de Uso Aceptable (AUP)
  Lists prohibited activities when using our services (e.g., spam, malware, illegal content).

• Política de Cancelación y Reembolso
  Explains refund eligibility, including a 30-day hosting guarantee and exclusions (VPS, dedicated servers, domains).

• Política de Registro de Dominio
  Defines the terms for the initial registration of domains.

• Domain Name Transfer Agreement
  Sets the conditions for transferring domains between registrars.

• Expired Domain Recovery Policy
  Details grace periods, redemption periods, and deletion timelines for expired domains.

• TLD Registration Policy
  Establishes the specific rules applicable to different TLDs (gTLDs, ccTLDs, nTLDs).

• Domain Dispute Resolution Policy
  Explains compliance with ICANN’s UDRP and other dispute resolution mechanisms.

• Abuse Handling Policy
  Outlines how abuse reports (phishing, malware, spam, etc.) are received, investigated, and resolved.

3. Brand and Rights Documents

• Brand Guidelines and Permissions

• Trademark / Copyright Policy

4. Other Documents

• Affiliate and Referral Program Terms (if applicable)

• Special Terms for Promotions or Offers (if applicable)

• DSA Transparency Report (if applicable to EU clients)

5. Legal Precedence

In case of any inconsistency between this overview and the full agreements, the detailed terms of the official policies shall prevail.